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Payment Methods

Credit and debit card

This is the fastest, safest and more recommended payment method. We accept payments with VISA, MasterCard, Maestro and lupay.

Bank Transfer / Bank Deposit

If the transfer is performed from a bank different from ours (La Caixa or Deutsche Bank) it may take 2-3 days for the payment to become effective.

If the transfer is performed from the same bank, or if it is performed directly in a branch office or in an ATM, the payment will become immediately effective in our account.

These are the steps that we will follow:

1. You will receive an e-mail with our bank details so that you can perform the transfer / bank deposit.

2. We will wait until we receive the amount of the order in our bank account. This may take 2-3 days depending on the source bank.

3. Once the money arrives to our account, the package will be sent to its destination in the same day.

Cash On Delivery (COD)

This payment method is only available in Spain. If you are in Spain you only have to pay the total amount of your order in the moment that you receive the package.

ORDER CONFIRMATION:

To make you feel totally comfortable, we will inform you about the situation of your order through every stage of the process.

When we receive your purchase order, you will immediately receive an e-mail from us with the order confirmation.

Once the package is in the hands of the delivery company you will receive an informative e-mail confirming the “shipping of the order to the indicated address”.